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Customer Operations Representative - Part Time

Best part time job EVER (if you love cats)

If you are 5 or more of the things on this list, this position was made for you:

  • a cat lover
  • an independent, self-motivated worker
  • passionate about and experienced with helping people
  • an outside-of-the-box thinker
  • all about being organized
  • into technology and social media
  • kind-hearted
  • excited about your hobbies

The perks of working at meowbox:

  • you get to look at cat pics all day
  • it’s a chill, happy workplace
  • kind, competent, respectful co-workers
  • stylish new office with tons of light and plants
  • free snacks and drinks
  • pets are welcome at work
  • flexibility to work from home
  • we encourage you to practice your passions in the workplace
  • your input WILL make a difference in this company

What your week looks like:

  • respond to customer service concerns digitally and over the phone
  • engage with our lively meowbox social media community
  • using digital platforms such as Zendesk, Shopify, Zoom, Google sheets, InfoPlus, and Slack.
  • some days work in-office
  • some days work from home
  • pack and send daily/monthly shipments
  • manage returns
  • manage online shop
  • maintain in-office inventory and supplies
  • provide input on new cat toy designs and box themes
  • assist fellow team members

The necessary stuff:

  • minimum 2 years customer service experience required
  • excellent at communicating in both written and spoken English
  • must be available to work in-office
  • part time hours, Monday to Friday, 9am to 3pm, flexible
  • BYOD (Bring your own device)
  • proficiency in Facebook, Instagram, Twitter, TikTok, and other social media platforms
  • post secondary is an asset
  • drivers license is an asset

The following skills and interest excite us:

  • entrepreneurship
  • copy/creative writing
  • content creation
  • video production
  • photography
  • comfortable in front of the camera

Who’s meowbox?

meowbox is a subscription box just for cats, shipping fun toys and yummy treats to your doorstep every month, or bi-monthly. Each item is thoughtfully selected or designed to win over the most finicky feline. Launched in November 2013, meowbox pioneered the modern subscription box space. We are a proud Vancouver company with a global audience. meowbox is run by genuine people, who really love cats, and who care about their customers.

To apply for this position, please email work@meowbox.com. Applications accepted until 11:59 PST, June 4, 2020.