You are first charged when you sign up for meowbox, and your first box ships within 2 business days after your order is placed. Subsequent billing occurs on the 1st of every month or every-other-month, depending what plan you are on, while meowboxes ship by the 15th. We leave this gap in between billing and shipping, to allow for failed payments, credit card updates and address changes.
We’re here to help! Give us a meow at 1-866-308-MEOW (6369).