We’re here to help, call us at (866) 308-MEOW (6369).

What is this small extra fee on my bank statement?

The prices advertised on our website include shipping (but exclude taxes where applicable), and as we ship from both the US and Canada, you will not be charged duty or customs fees.

However, because we process all payments in Canada, some US banks charge a foreign transaction fee, which is usually no more than a dollar. Unfortunately as it is issued by your bank, we are unable to reverse this charge. Please contact your financial institution for more information.